MakeGoodwill is a platform operated by Plover Tech Pte. Ltd., a company registered in Singapore, trading as Plover ("we" or "us"). Our Unique Identity Number is 201915951C and our registered office is at 175A Bencoolen Street, Singapore 189650.
These Terms of Use ("Terms") govern your use and access to the MakeGoodwill services, including our website(s), our application(s), our application programming interfaces ("APIs"), our notifications and any information or content appearing therein (collectively our "Platform").
1. These Terms
1.1. By using our Platform, you agree to these Terms regardless of whether you are paying user or a non-paying visitor. If you are using our Platform as a representative of an entity, you are agreeing to these Terms on behalf of that entity.
1.2. You should also read our Privacy Policy for more information about what personal data we collect and how we manage personal data within our possession or control.
2. About us
2.1. For any questions or problems relating to our Platform, our products or services, or these terms, you can contact us via chat on our website or emailing us at [email protected] or writing to us at Plover Tech Pte. Ltd., 175A Bencoolen Street, Singapore 189650.
2.2. If we have to contact you, you agree that we may do so by telephone or by writing to you at the email address or postal address you provided to us.
2.3. When we use the words "writing" or "written" in these Terms, this includes emails.
3. Changes of Terms
3.1. We may amend these Terms from time to time by posting the updated Terms on our Platform. If we make material changes, we will notify you of the changes via the Platform or by email (if you supplied one). By continuing to use our Platform and our services after the changes come into effect, you agree to be bound by the revised Terms.
4. Availability of our services
4.1. We may from time to time change or discontinue any of the products or services we offer, or add or remove functionalities or features, and we may suspend or stop certain products, services, functionalities or features altogether. If we discontinue certain products, services, functionalities or features, we will give you advance notice where reasonably possible.
4.2. We may release products, services, functionalities or features that we are still testing and evaluating.
4.3. We reserve the right to limit your use of our Platform and the services we provide, including the right to restrict, suspend or terminate your account if we believe you are in breach of these Terms or are misusing our Platform or any services we provide.
4.4. We try our best to ensure that our Platform is always available, but we do not guarantee that the operation of or access to our Platform will be uninterrupted or continuous. Our Platform may be interrupted for maintenance, repairs, upgrades, network or equipment failures, amongst other things.
4.5. You are responsible for configuring your information technology, computer programmes and platform or system in order to access our Platform. We do not represent or warrant that our Platform will be free from bugs or viruses.
5. Your account and password
5.1. In registering for an account on our Platform, you represent and warrant that all information you provide to us is accurate and complete, and not misleading. You agree to update such information promptly if there are any changes to such information.
5.2. You agree that we shall have the right to, at our sole discretion (a) request for further information and/or supporting documentation from you, and/or (b) refuse registration of your account with us. We are not obliged to furnish you with reasons for any such decisions.
5.3. In registering for an account on our Platform, you agree to choose a strong and secure password. You must keep your password secure and confidential.
5.4. You agree not to share your account credentials or give others access to your account. If and when we detect that an account is shared by multiple users, we may treat this as a security breach and suspend or terminate your account.
5.5. We have the right to disable any password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you are in breach of these Terms.
5.6. You are responsible for all actions or activities that happen by, through or under your account, unless you report misuse.
6. No Legal Advice
6.1. We are not a law firm, and neither we, our officers, employees, agents nor sub-contractors are acting as your solicitor. We do not practise law and do not give legal advice or legal drafting services. The Platform is not intended to create a solicitor-client relationship and, by using the Platform, no solicitor-client relationship will be created with us, our officers, employees, agents, or sub-contractors.
6.2. Nothing on the Platform including the service we provide, information, content, or documents contained therein shall be constituted as or is a substitute for legal advice. The content available on the Platform is meant to be used for reference. The law is a personal matter, and no general information like the kind the Platform provides is suitable for every situation.
6.3. We do not represent, warrant or guarantee that the articles and services are fit for use for your purposes.
6.4. If you need legal advice for your particular circumstances, please consult a suitably qualified lawyer.
7. Use of the Platform
7.1. In using or accessing the Platform, you agree: (a) to comply with the Acceptable Use Policy (set out at the end of these terms) and all applicable laws and regulatory requirements, including privacy laws; and (b) to respect the intellectual property rights of others.
7.2. Subject to your payment of applicable fees and compliance with these terms, we hereby grant you a personal, worldwide, non-assignable, non-transferrable, non-sublicensable, non-exclusive and revocable licence to access and use our Platform, including any software or application as part of the services we offer.
7.3. This licence to use our Platform will terminate with immediate effect if you do not comply with these Terms or any other additional terms or conditions imposed by us from time to time.
7.4. You must not copy, modify, distribute, sell, lease, loan or trade any access to the Platform or any data or information on it.
8. Scope of Any Will Generated on the Platform
8.1. For the purpose of this Clause, a "Will" shall mean any will generated by the Platform.
8.2. If you are resident in Singapore, you may use the Platform to create a will that covers your worldwide assets. You acknowledge that you have hereby been informed that (i) any Will shall, if executed in accordance with Singapore law, purport to revoke any prior wills, codicils, or testamentary dispositions you previously made by you; (ii) if you hold assets situated outside Singapore, you should seek legal advice to ensure that the Will shall be effective, and valid under the laws of the jurisdiction where your assets are located or any other relevant jurisdiction and we do not represent or warrant that such Will shall be so effective, or valid.
8.3. If you are resident outside Singapore, you acknowledge and agree that any will generated through the Platform covers your Singapore-situated assets only and does not extend to any assets you may hold which are situated outside Singapore. You acknowledge that you have hereby been informed that (i) any Will shall, if executed in accordance with Singapore law, purport to revoke any prior wills, codicils, or testamentary dispositions you previously made by you to the extent that they relate to your assets in Singapore; (ii) you should seek independent legal advice to ensure that your existing wills are not inadvertently affected; (iii) you should seek independent legal advice to ensure that the execution of such Will satisfies the legal requirements of and is effective and valid according to the laws of your country of residence.
8.4. You represent and warrant that all information you provide through the Platform, including but not limited to your residency status, is accurate and complete, and not misleading. You acknowledge that we rely on such information to determine the content made available to you on the Platform, including the scope of the Will.
8.5. We do not verify the accuracy or completeness of the information you provide and are under no obligation to do so.
9. Your rights
9.1. You retain your rights to any information or content you submit, post or display on or through the Platform ("Your Content"). By submitting, posting or displaying such content on or through the Platform, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, assignable and non-revocable licence to use, process, copy, reproduce, adapt, modify, publish, transmit, display and distribute Your Content in any and all media or through any distribution channels solely for the purposes of operating, providing, and improving our services to you, and in accordance with our Privacy Policy.
9.2. You are and remain at all times responsible for your use of Your Content and any consequences thereof, including any consequences of the use of Your Content by us, other users or third parties.
9.3. You warrant that Your Content does not and will not infringe the rights (including intellectual property rights) of any third parties and that you have all the necessary rights, power, licences, approvals and authority to satisfy your obligations with regard to Your Content under these terms (including your grant of licence to us under Section 9.1).
9.4. If you believe your intellectual property rights have been infringed, please contact us by emailing us at [email protected] and identify the allegedly infringing content, provide us with details regarding your ownership and/or rights in the relevant content, and explain how such rights have been infringed.
10. Our rights
10.1. All intellectual property rights subsisting in the Platform or the products or services we provide belong to us or have been lawfully licensed to us. This includes any template text, forms, or content (including AI-generated output) provided via our Platform, which we license to you solely for your personal use of our services.
10.2. We may (at our discretion but are not obliged to) review content or information submitted or posted by users on our Platform. We reserve the right to take down or remove any content which we consider in our sole discretion as offensive, harmful, deceptive, discriminative, defamatory, infringing or otherwise inappropriate or misleading.
10.3. Our name "Plover" and our trade marks and logos (whether registered or unregistered) belong to us and may not be used without our express prior written consent.
11. Integrations
11.1. We integrate with third-party software to provide a full suite of functionalities to our users. To the fullest extent permitted by law, we are not responsible or liable for any issues or loss arising from the use of any third-party software. Your access and use of the third-party software is governed by the terms of service or user agreements of that software.
12. Feedback
12.1. We value and welcome feedback on our Platform. You agree that we are free to use, disclose, adopt and/or modify any feedback and any information provided by you to us in connection with our Platform or any products or services we offer, without any payment to you.
12.2. You hereby waive and agree to waive any rights to claim for any fees, royalties, charges or other payments in relation to our use, disclosure, adoption and/or modification of any of your feedback.
13. Limitation on liabilities
13.1. To the fullest extent permitted by law, we expressly limit our liabilities in connection with or arising out of the provision of the Platform as follows:
- (a) we provide the Platform and any products or services we offer on an "as is" and "as available" basis, and your access to or use of our Platform is at your own risk;
- (b) we give no assurance, representation or warranty of any kind (whether express or implied) about the Platform and any products or services we provide;
- (c) we do not guarantee that the information or content you find on the Platform is always accurate, complete and not misleading;
- (d) we are not responsible for any matter whatsoever arising from or in connection with any inaccurate, incomplete or misleading information provided by you;
- (e) we are not responsible for any delay or disruption in our Platform or any defect, viruses, bugs or errors; and
- (f) we are not responsible for the conduct of or any content or information submitted or posted by any user of the Platform (whether online or offline).
13.2. We and our affiliates (collectively, "Our Entities") are not liable to you or others for:
- (a) any indirect, incidental, special, exemplary, consequential or punitive damages;
- (b) any loss of data, business, opportunities, reputation, profits or revenues, relating to the use of our Platform or any products or services we offer; or
- (c) any loss arising from your provision of inaccurate, incomplete or misleading information to us.
13.3. Notwithstanding the foregoing, nothing in these Terms is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under Singapore or any other applicable law or statutory rights which may not be excluded.
13.4. Other than the types of liabilities that we are prohibited from limiting or restricting by law, the liabilities of Our Entities to you (as well as to any other person, where their claim relates to products or services provided to you) are limited on aggregate to the amount you have paid Our Entities (if any) for the use of our Platform or for any products or services we offer.
14. Your representation
14.1. Our Platform is not intended for and may not be used by persons under the age of 21 years. By using our Platform, you represent that you are at least 21 years old and that you are able to legally enter into contractual agreements.
14.2. If you are using the Platform on behalf of an entity, by using the Platform you represent that you have the necessary rights and authority to agree to these Terms on behalf of that entity.
15. Indemnity
15.1. To the fullest extent permitted by law, you agree to indemnify and hold Our Entities harmless from and against all liabilities, damages, claims, costs (including legal fees and costs), and expenses in connection with or arising from (i) your breach of these Terms, (ii) your use of our Platform and/or (iii) any misrepresentation made by you.
15.2. You also agree to fully co-operate with us in the defence or settlement of any claim made by any third-party against us in relation to or arising out of our Platform or these Terms.
15.3. To the fullest extent permitted by law, you agree that in the event of your passing, your estate shall indemnify and hold Our Entities harmless from and against all liabilities, damages, claims, costs (including legal fees and costs) and expenses arising from any claim brought by your next-of-kin, successors-in-title, personal representatives, the administrators or executors of your estate, any beneficiaries named in any will generated through the Platform or in any other will you may have already made or may subsequently make, or any other third party, in connection with your use of the Platform or any will or document generated through the Platform.
16. Termination
16.1. These Terms will continue to apply until terminated by either you or us.
16.2. You may stop using the Platform any time by deactivating your account.
16.3. We reserve the right to suspend or terminate your access to our Platform if we reasonably believe:
- (a) you are in serious or repeated breach of these Terms;
- (b) you are using the Platform in a manner that would cause a real risk of harm or loss to us, other users, or the public;
- (c) we are requested to do so by government or regulatory authorities or as required under applicable laws; or
- (d) our provision of the Platform to you is no longer possible or commercially viable;
- (e) the information you have provided to us through the Platform or otherwise is or may be inaccurate, incomplete or misleading.
16.4. We reserve the right to suspend or terminate your access to our Platform by giving you 30 days' notice at our sole discretion.
16.5. Upon termination of your access, these Terms will also terminate except for Clauses 6 and 13 to 20.
16.6. Where we consider necessary or appropriate, we will report any breach of these Terms to law enforcement authorities.
17. Entire agreement
17.1. These Terms constitute the entire agreement between any user and us in relation to the use of or any transactions on the Platform. These Terms supersede and extinguish all other agreements, promises, assurances, warranties, representations and understandings between any user and us, whether written or oral.
17.2. You acknowledge that you will have no remedies in respect of any agreements, promises, assurances, warranties, representations and understandings that is not set out in these Terms.
18. Other important terms
18.1. We may transfer our rights and obligations under these terms to another organisation without your consent.
18.2. You cannot transfer your rights or your obligations under these terms to another person without our prior written consent.
18.3. If a court finds any part of these terms illegal or unenforceable for whatever reason, the remaining portions of the terms will not be affected and will continue in full force.
18.4. A waiver of any right under these Terms is only effective if made in writing and shall not constitute a waiver of any subsequent breach or default. No failure or delay by us in exercising any right or remedy under these Terms or at law shall constitute a waiver of that or any other right or remedy, nor preclude or restrict its further exercise.
18.5. A person who is not a party to these Terms (including any third-party, whether named or omitted to be named in a Will) shall have no rights under the Contracts (Rights of Third Parties) Act 2001 to enforce any provision of these Terms.
19. Contact
19.1. If you have any questions about these terms or the Acceptable Use Policy, please contact us by [email protected].
20. Governing law and dispute resolution
20.1. These Terms shall be governed by, and construed in accordance with, the laws of Singapore. Without prejudice to your rights under any applicable laws, any dispute arising out of or in connection with these Terms and/or the documents referred to herein, including any question regarding their existence, validity or termination, shall be referred to and finally resolved by the Courts of Singapore and both you and we hereby unconditionally and irrevocably submit to the exclusive jurisdiction of the Courts of Singapore.
21. Acceptable Use Policy
21.1. As part of the Terms, you agree not to misuse the Platform or help anyone else to do so. For example, you agree not to do any of the following in connection with the Platform:
- (a) use our Platform for unlawful or unauthorised purposes;
- (b) re-sell or attempt to benefit in a commercial fashion from any data, content or information available on the Platform;
- (c) probe, scan, or test the vulnerability of any system or network;
- (d) breach or otherwise circumvent any security or authentication measures or service use limits;
- (e) access, tamper with, or use non-public areas or parts of the Platform;
- (f) interfere with or disrupt any user, host, or network;
- (g) reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Platform;
- (h) access, search, or create accounts for the Platform by any means other than our publicly supported interfaces;
- (i) send unsolicited communications, promotions or advertisements, or spam;
- (j) forge any TCP/IP packet header or any part of the header information in any email;
- (k) send altered, deceptive, or false source-identifying information;
- (l) conduct surveys, contests, or pyramid schemes, or promote or advertise products or services without appropriate authorisation;
- (m) abuse referrals or promotions;
- (n) post, publish, upload, display, distribute, or share materials that are unlawful, inappropriate, profane, pornographic, obscene, indecent, libelous, defamatory, abusive, or knowingly false;
- (o) violate the letter or spirit of our Terms;
- (p) violate applicable laws or regulations in any way; or
- (q) violate the privacy or infringe the rights of others.
Last updated: 06 July 2026